Takapuna Learning Club (TLC)
Operated by Motion Cinema Limited
 
1. Introduction
This Privacy Policy explains how Takapuna Learning Club (TLC) collects, uses, stores, and protects personal information.
We are committed to safeguarding the privacy of all students, parents/guardians, and users of our services.
This policy complies with the New Zealand Privacy Act 2020.

2. Information We Collect
2.1 Personal Information
We may collect the following personal details:

• Student name, date of birth, and school year

• Parent/guardian names and contact details

• Emergency contact information

• Medical, learning, or behavioural information required for safety and support

• Booking and payment history

• Photographs or video (when permission is given or not opted out)

2.2 Digital Information
When you visit our website or online booking system, we may automatically collect:

• IP address

• Device information

• Browsing behaviour

• Cookies or tracking data (where applicable)
   

3. How We Use Information
We use personal information for the following purposes:

• To register and manage student enrolments and bookings

• To deliver tutoring and learning services

• To communicate about sessions, schedule changes, or important updates

• To support student wellbeing, safety, and learning needs

• To process payments and maintain financial records

• To improve our programmes and operations

• To meet legal or regulatory obligations

• For promotional use only when parents have not opted out

We do not sell or rent personal information to any third party.

4. Photography, Video & Media
TLC may capture photos or video for documentation or promotional purposes.
Parents/guardians may opt out of promotional use at any time by notifying us in writing.
Images are handled respectfully and are never shared in a way that compromises a child’s safety.

5. CCTV Footage
TLC uses CCTV for safety, security, and quality assurance.

• Footage is stored securely

• Access is restricted to authorised staff

• Footage may be shared with law enforcement when legally required

• CCTV footage is not used for marketing or public display

 
6. Sharing of Information
TLC may share personal information with:

 

• Emergency services (in urgent situations)

• Health providers (with parent permission or when required for safety)

• IT providers or booking systems that support our operations

• Law enforcement agencies when legally required

We only share the minimum information needed and ensure that any third parties follow appropriate privacy standards.

7. Storage & Security
TLC takes reasonable steps to protect personal information from:

• Loss

• Misuse

• Unauthorised access

• Modification

• Disclosure

We use secure systems for data storage, bookings, and communications.

8. Access & Correction Rights
Under the New Zealand Privacy Act 2020, parents/guardians may:

• Request a copy of the personal information we hold

• Ask for corrections or updates to any inaccurate or incomplete information

Requests can be made by contacting TLC using the details below.

9. Retention of Information
TLC retains personal information only for as long as necessary to:

• Provide services

• Meet legal or reporting obligations

• Resolve any disputes

When information is no longer needed, it is securely deleted.

10. Website & Online Bookings
Our website or booking system may use:

• Cookies

• Analytics tools

• Third-party integrations (e.g., payment processors or scheduling tools)

These tools help improve user experience but do not collect unnecessary personal data.

11. Changes to This Privacy Policy
TLC may update this Privacy Policy from time to time.
Significant updates will be communicated through our website or via email.

12. Contact Details
For privacy questions, access requests, or concerns, contact:
Takapuna Learning Club (TLC)
Email: takapuna@learningclub.co.nz